Alfame boosts values-driven business growth with the help of Agileday

The idea of hacking is unique to Alfame. It is a mindset and an ideology that has supported the growth of the organization ever since 2004. It has enabled the company to employ more than 120 professionals around Finland. The growth pace is set to multiply and in two years Alfame wants to be the home of over 220 developers supported by the same ideology as today.

"The idea of hacking is at the core of how we work. For our people, it is the interest to develop and grow as a professional, but it also describes the attitude toward how we solve customer problems. With the idea of hacking, we seek solutions that no one thought of bringing more value to the client ", says Kalle Soukka, who leads Alfame's Hacker Academy. 

Alfame's operations are all built to support their ideology: the structure is non-hierarchical, and they celebrate radical transparency believing that when people have all the information available, they are better equipped to make decisions in the best interest of themselves, their customers, and the business. But as the company grows, transparency is more challenging to maintain as siloes start forming unless handled early on.

"We want to be as transparent as possible. The challenge is that we need to provide people with a lot of information, and they need to find the relevant bits for them. This requires a tool that brings relevant information in digestible form to support action", describes Janne Tirkkonen, CEO. 

"We want to be as transparent as possible. The challenge is that we need to provide people with a lot of information, and they need to find the relevant bits for them. This requires a tool that brings relevant information in digestible form to support action."

Alfame found a partner in Agileday. Connected by the same fundamental beliefs, Agileday solves critical issues in Alfame's project-based business and enables visibility across the company. 

Quick matching of projects and people made simple

As a house of developers, customer projects make up Alfame's business. A common issue in this business is staffing: how to plan projects in a way that considers the customer needs, consultants' interests as well as the business aspects?

Before Agileday, project staffing took time as sales operated a CRM tool only used by sales. This tool did not make the sales pipeline visible to the organization, nor helped the sales team see the skills in the company. 

"With Agileday, everyone at Alfame can participate in sales and impact the projects from early on. Now, we can continuously observe what kinds of projects excite who and who's available for new projects. The information is now democratized and makes it easier to find motivated people for customer benefit”, Kimmo Kavander, Alfame’s Sales Director explains.

Lead generation by the entire community

Alfame serves various customer segments, which all require an individual approach by the sales team. In the B2B business, lots of communication, meetings, and marketing characterize the sales process. Successful sales case is often also about finding a match between the customer and Alfame's values. 

Agileday speeds up sales as everyone at Alfame uses the platform. Not only by facilitating the staffing process, but those working directly with sales can listen to the customer needs with the community's help. Kimmo says:

"For sales, Agileday is a channel for leads. The people who know the customers best become the eyes and ears for sales and can observe new problems the client may need help solving. It decreases the guesswork around the customer. We know immediately if there are needs, and we can help fulfill this need quicker."

"For sales, Agileday is a channel for leads. The people who know the customers best become the eyes and ears for sales and can observe new problems the client may need help solving. "

Tighter community serving people and business interest

Not only does Agileday bundle information together for everyone to see, but it also creates stronger bonds in the community. Within the People Space, people at Alfame can view each others' interests, skills, and career goals, and find the projects that match them.

"People have indicated that they would like to know more about each others' career dreams and skills to understand what their work friends want. Agileday opens up everyone's profile for others to view and allows the community to support each other better. Or individuals can themselves choose to be more active in their growth by proactively finding projects."

Team leads can support this. Agileday makes it easier to combine individual growth desires with the company strategy. The platform brings Alfame’s strategy, OKRs and team-level game plans for everyone to see and use in the everyday. Being part of a system used daily, the plans come alive as part of the daily operations and enable business success. Both the people at Alfame and Alfame as a company win. 

What's next with Agileday?

Alfame is only getting started with Agileday, but already, the organization has welcomed the platform widely. Working side-by-side throughout the onboarding and ensuring that the platform supports the business, Alfame is ready for a growth journey supported by Agileday's technology.

"Agileday's team has been super helpful in the setup process and positive about feedback and ideas for the platform. The team feels more like a part of our community than a solution provider."

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